All purchases are meticulously packed and shipped using USPS Priority Mail, unless an alternative shipping method is requested by the buyer. Insurance and tracking are included in the shipping charge. Please allow 1-3 business days for your package to ship.
Please note that Lateral Drift cannot accept responsibility for lost or stolen packages. If theft is a concern please request "Signature Required" for shipment of your item. In the case of lost or stolen packages, claims must be filed by the purchaser. Lateral Drift will assist in pursuing the claim.
If for some reason you are not completely satisfied with your purchase, we accept returns and exchanges within 15 days of receipt of all unworn jewelry. Shipping costs are non-refundable and return fees are the responsibility of the customer. Before shipping back your return, send us an email at firstname.lastname@example.org and let us know which item you are returning. We reserve the right to deny unreasonable repairs, returns, and exchanges.
Each piece of jewelry is thoughtfully designed and fabricated using metals that naturally develop a patina over time. Gently wipe your jewelry with a soft cotton cloth after wearing and store in a dry place.
For a deep clean, mix baking soda with lemon juice to form a paste. Gently scrub your jewelry with a toothbrush and rinse clean.